This Privacy Notice applies when you visit expressmaillogistics.com , request a quotation, create or receive a shipment, use our tracking service, contact customer support or otherwise interact with our services.

This notice applies to:

• Shipment senders and receivers.
• Individuals and businesses requesting our services.
• Website and tracking-system visitors.
• Authorized representatives and business contacts.
• People receiving shipment notifications.

A sender may provide information about a recipient. The sender is responsible for ensuring that they are authorized to provide this information for shipping, tracking and delivery purposes.

Contact information

• Name and business name.
• Email address.
• Telephone or WhatsApp number.
• Pickup, billing and delivery addresses.
• Country, state, city and postal code.

Shipment information

• Shipment and tracking numbers.
• Sender and receiver details.
• Origin and destination.
• Package description, quantity, dimensions and weight.
• Shipment value and customs information.
• Pickup, transit and estimated delivery information.
• Shipment status, location and tracking history.
• Delivery instructions and proof of delivery.
• Recipient signature when required.

Payment and transaction information

• Invoice and transaction references.
• Amounts paid or payable.
• Billing information.
• Payment status.
• Limited information supplied by payment providers.

Payment-card details may be processed directly by an authorized payment provider rather than stored by Express Mail Logistics.

When you visit our website or use the tracking system, we may automatically collect:

• Internet Protocol address.
• Browser and device information.
• Operating system and language preferences.
• Referring website.
• Pages visited and links selected.
• Date, time and duration of visits.
• General geographic information.
• Security, performance and error information.
• Cookie and similar technology identifiers.

This information helps us operate, secure, diagnose and improve our website and tracking services.

We may collect personal information:

• Directly from you.
• From a shipment sender or receiver.
• From a business arranging transportation.
• Through contact forms and quotation requests.
• Through our shipment-tracking system.
• From carriers and final-delivery agents.
• From freight forwarders and warehouses.
• From customs representatives and authorities.
• From payment and technology providers.
• Automatically through server logs and cookies.

We may use personal information to:

• Create, manage and deliver shipments.
• Arrange pickups and transportation.
• Generate tracking numbers.
• Provide shipment status and location information.
• Send shipment-created, in-transit, pending, on-hold and delivery notifications.
• Coordinate customs processing and clearance.
• Prepare quotations and invoices.
• Process legitimate payments.
• Respond to questions, complaints and claims.
• Correct delivery or address problems.
• Detect fraud, misuse and security incidents.
• Maintain and improve our services.
• Comply with legal and regulatory requirements.
• Establish, exercise or defend legal claims.

Depending on the applicable law, we process personal information based on one or more of the following:

• Performance of a shipping or service contract.
• Steps requested before entering into a contract.
• Compliance with legal obligations.
• Our legitimate business and security interests.
• Protection against fraud and unlawful activity.
• Your consent where consent is required.

Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect lawful processing completed before withdrawal.

Our tracking system allows authorized users to obtain information using a valid shipment number.

Tracking results may include:

• Current shipment status.
• Origin and destination.
• Transit and location history.
• Estimated delivery information.
• Delivery exceptions or holds.
• Confirmation of delivery.

We may send tracking notifications to an email address or telephone number supplied by the sender, receiver or authorized customer.

Our website may use cookies to:

• Operate essential website functions.
• Protect forms and tracking services.
• Remember user preferences.
• Understand website performance.
• Measure visitor traffic.
• Diagnose technical errors.
• Improve the user experience.

Necessary cookies may operate automatically because they are required for website functionality.

Analytics, advertising or other optional cookies will be used with consent where required by applicable law. Cookies can also be managed through your browser settings.

We may share information where reasonably necessary with:

• Transportation and delivery providers.
• Freight forwarders and shipping agents.
• Warehouses and distribution providers.
• Customs brokers and clearance representatives.
• Payment processors.
• Website, email, security and technology providers.
• Insurers, auditors and professional advisers.
• Government and law-enforcement authorities where required.
• A lawful successor following a business transfer.

Service providers are expected to process information only for the services they perform or as permitted by law.

We do not sell personal information for money. We do not authorize unrelated third parties to use shipment information for independent marketing.

International shipments may require personal information to be processed in the shipment’s country of origin, transit countries and destination country.

Privacy laws may differ between these locations. Where required, we use reasonable contractual, administrative and technical safeguards to protect information transferred across borders.

We retain personal information only for as long as reasonably necessary to:

• Complete and document shipment services.
• Maintain tracking and delivery records.
• Meet customs, accounting, tax and legal obligations.
• Respond to support requests and claims.
• Investigate fraud and security incidents.
• Resolve disputes and enforce agreements.

Retention periods vary depending on the information, shipment type, country and applicable legal requirements. Information may be deleted, anonymized or securely isolated when no longer required.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, misuse, disclosure, loss or destruction.

These safeguards may include:

• Access restrictions.
• Secure website connections.
• Authentication controls.
• System monitoring.
• Backups.
• Limited staff and contractor access.

No website, database, email service or internet transmission is completely secure. Users should protect their tracking numbers and account credentials.

Depending on your location and applicable law, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing.
• Withdraw consent.
• Request a portable copy of information you provided.
• Opt out of eligible marketing communications.
• Submit a complaint to a privacy authority.
• Appeal a privacy-request decision where required by law.

Privacy rights may be subject to legal exceptions. We may need to verify your identity and authority before providing, correcting or deleting shipment information.

To exercise a privacy right, email info@expressmaillogistics.com with the subject “Privacy Request.”

Residents of certain U.S. states may have additional rights under comprehensive state privacy laws.

Subject to applicable requirements, these may include:

• The right to know what information we collect.
• The right to access specific personal information.
• The right to request correction.
• The right to request deletion.
• The right to obtain portable information.
• The right to opt out of certain data sharing.
• The right to appeal a denied request.
• The right not to receive unlawful discriminatory treatment.

We will respond to verified requests within the period required by applicable law.

Shipment-status, tracking, customs, security and delivery communications are service messages necessary to manage an active shipment.

If we send optional marketing messages, you may unsubscribe using the instructions in the message or by contacting us.

Opting out of marketing does not prevent necessary shipment or customer-service communications.

Our services are intended for adults, businesses and individuals legally capable of arranging or receiving shipments.

We do not knowingly collect personal information directly from children for marketing purposes. If you believe a child has provided personal information without proper authorization, contact us so we can review the matter.

Our website may link to payment providers, maps, social-media platforms, carriers or other independent services.

Express Mail Logistics does not control the privacy practices of independent third parties. Their own privacy policies apply when you use their websites or services.

We may use shipment, payment, website and communication information to investigate:

• Unauthorized tracking activity.
• Fraudulent shipment requests.
• Account or payment misuse.
• Impersonation of our company or representatives.
• Suspicious payment instructions.
• Other unlawful activities.

We may update this Privacy Notice to reflect changes in our services, technology, legal obligations or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through another appropriate method.

Contact us if you have questions about this Privacy Notice or wish to exercise a privacy right.

Express Mail Logistics
Website: https://expressmaillogistics.com/
Email: info@expressmaillogistics.com
Privacy request subject: Privacy Request

This Privacy Notice applies when you visit expressmaillogistics.com , request a quotation, create or receive a shipment, use our tracking service, contact customer support or otherwise interact with our services.

This notice applies to:

• Shipment senders and receivers.
• Individuals and businesses requesting our services.
• Website and tracking-system visitors.
• Authorized representatives and business contacts.
• People receiving shipment notifications.

A sender may provide information about a recipient. The sender is responsible for ensuring that they are authorized to provide this information for shipping, tracking and delivery purposes.

Contact information

• Name and business name.
• Email address.
• Telephone or WhatsApp number.
• Pickup, billing and delivery addresses.
• Country, state, city and postal code.

Shipment information

• Shipment and tracking numbers.
• Sender and receiver details.
• Origin and destination.
• Package description, quantity, dimensions and weight.
• Shipment value and customs information.
• Pickup, transit and estimated delivery information.
• Shipment status, location and tracking history.
• Delivery instructions and proof of delivery.
• Recipient signature when required.

Payment and transaction information

• Invoice and transaction references.
• Amounts paid or payable.
• Billing information.
• Payment status.
• Limited information supplied by payment providers.

Payment-card details may be processed directly by an authorized payment provider rather than stored by Express Mail Logistics.

When you visit our website or use the tracking system, we may automatically collect:

• Internet Protocol address.
• Browser and device information.
• Operating system and language preferences.
• Referring website.
• Pages visited and links selected.
• Date, time and duration of visits.
• General geographic information.
• Security, performance and error information.
• Cookie and similar technology identifiers.

This information helps us operate, secure, diagnose and improve our website and tracking services.

We may collect personal information:

• Directly from you.
• From a shipment sender or receiver.
• From a business arranging transportation.
• Through contact forms and quotation requests.
• Through our shipment-tracking system.
• From carriers and final-delivery agents.
• From freight forwarders and warehouses.
• From customs representatives and authorities.
• From payment and technology providers.
• Automatically through server logs and cookies.

We may use personal information to:

• Create, manage and deliver shipments.
• Arrange pickups and transportation.
• Generate tracking numbers.
• Provide shipment status and location information.
• Send shipment-created, in-transit, pending, on-hold and delivery notifications.
• Coordinate customs processing and clearance.
• Prepare quotations and invoices.
• Process legitimate payments.
• Respond to questions, complaints and claims.
• Correct delivery or address problems.
• Detect fraud, misuse and security incidents.
• Maintain and improve our services.
• Comply with legal and regulatory requirements.
• Establish, exercise or defend legal claims.

Depending on the applicable law, we process personal information based on one or more of the following:

• Performance of a shipping or service contract.
• Steps requested before entering into a contract.
• Compliance with legal obligations.
• Our legitimate business and security interests.
• Protection against fraud and unlawful activity.
• Your consent where consent is required.

Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect lawful processing completed before withdrawal.

Our tracking system allows authorized users to obtain information using a valid shipment number.

Tracking results may include:

• Current shipment status.
• Origin and destination.
• Transit and location history.
• Estimated delivery information.
• Delivery exceptions or holds.
• Confirmation of delivery.

We may send tracking notifications to an email address or telephone number supplied by the sender, receiver or authorized customer.

Our website may use cookies to:

• Operate essential website functions.
• Protect forms and tracking services.
• Remember user preferences.
• Understand website performance.
• Measure visitor traffic.
• Diagnose technical errors.
• Improve the user experience.

Necessary cookies may operate automatically because they are required for website functionality.

Analytics, advertising or other optional cookies will be used with consent where required by applicable law. Cookies can also be managed through your browser settings.

We may share information where reasonably necessary with:

• Transportation and delivery providers.
• Freight forwarders and shipping agents.
• Warehouses and distribution providers.
• Customs brokers and clearance representatives.
• Payment processors.
• Website, email, security and technology providers.
• Insurers, auditors and professional advisers.
• Government and law-enforcement authorities where required.
• A lawful successor following a business transfer.

Service providers are expected to process information only for the services they perform or as permitted by law.

We do not sell personal information for money. We do not authorize unrelated third parties to use shipment information for independent marketing.

International shipments may require personal information to be processed in the shipment’s country of origin, transit countries and destination country.

Privacy laws may differ between these locations. Where required, we use reasonable contractual, administrative and technical safeguards to protect information transferred across borders.

We retain personal information only for as long as reasonably necessary to:

• Complete and document shipment services.
• Maintain tracking and delivery records.
• Meet customs, accounting, tax and legal obligations.
• Respond to support requests and claims.
• Investigate fraud and security incidents.
• Resolve disputes and enforce agreements.

Retention periods vary depending on the information, shipment type, country and applicable legal requirements. Information may be deleted, anonymized or securely isolated when no longer required.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, misuse, disclosure, loss or destruction.

These safeguards may include:

• Access restrictions.
• Secure website connections.
• Authentication controls.
• System monitoring.
• Backups.
• Limited staff and contractor access.

No website, database, email service or internet transmission is completely secure. Users should protect their tracking numbers and account credentials.

Depending on your location and applicable law, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing.
• Withdraw consent.
• Request a portable copy of information you provided.
• Opt out of eligible marketing communications.
• Submit a complaint to a privacy authority.
• Appeal a privacy-request decision where required by law.

Privacy rights may be subject to legal exceptions. We may need to verify your identity and authority before providing, correcting or deleting shipment information.

To exercise a privacy right, email info@expressmaillogistics.com with the subject “Privacy Request.”

Residents of certain U.S. states may have additional rights under comprehensive state privacy laws.

Subject to applicable requirements, these may include:

• The right to know what information we collect.
• The right to access specific personal information.
• The right to request correction.
• The right to request deletion.
• The right to obtain portable information.
• The right to opt out of certain data sharing.
• The right to appeal a denied request.
• The right not to receive unlawful discriminatory treatment.

We will respond to verified requests within the period required by applicable law.

Shipment-status, tracking, customs, security and delivery communications are service messages necessary to manage an active shipment.

If we send optional marketing messages, you may unsubscribe using the instructions in the message or by contacting us.

Opting out of marketing does not prevent necessary shipment or customer-service communications.

Our services are intended for adults, businesses and individuals legally capable of arranging or receiving shipments.

We do not knowingly collect personal information directly from children for marketing purposes. If you believe a child has provided personal information without proper authorization, contact us so we can review the matter.

Our website may link to payment providers, maps, social-media platforms, carriers or other independent services.

Express Mail Logistics does not control the privacy practices of independent third parties. Their own privacy policies apply when you use their websites or services.

We may use shipment, payment, website and communication information to investigate:

• Unauthorized tracking activity.
• Fraudulent shipment requests.
• Account or payment misuse.
• Impersonation of our company or representatives.
• Suspicious payment instructions.
• Other unlawful activities.

We may update this Privacy Notice to reflect changes in our services, technology, legal obligations or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through another appropriate method.

Contact us if you have questions about this Privacy Notice or wish to exercise a privacy right.

Express Mail Logistics
Website: https://expressmaillogistics.com/
Email: info@expressmaillogistics.com
Privacy request subject: Privacy Request