Full loads, part loads and groupage

Your shipments matter to us. Whether it is a single shipment, a few pallets or multiple full loads every week, we know how to handle your cargo

When you need to move cargo domestically or across Europe, we can always find room on one of our trucks. With traffic hubs strategically located all over Europe and 17,000 trucks on the road every day, your cargo will be delivered wherever and whenever specified. The most common types of road transport are:
  • Full loads shipments
  • Part loads shipments
  • Groupage shipments

Domestic shipments and shipments to neighbouring countries can be completed within 24-48 hours.  For more remote or exotic destinations in Europe we offer delivery within one to five days no matter your destination. Because we have more than 200 terminals and 300 offices in Europe. 

Packaging and labelling

How can I make sure my shipment arrives in good condition?

Are your goods fully protected when in transit? At all times? Suitable packaging is essential for protecting your goods.

That includes when they are being loaded and unloaded and when they are being moved around a terminal from one truck to another, or when being packed into a container or unit load device for sea or air freight

If your goods are stackable, then there is an even greater need for solid, reliable packaging.

What types of pallet are there?

You can make use of several different types of pallets, such as half pallet, EUR, EUR1, EUR2 and EUR3 pallets as well as North American pallets. Common to all is that:

  • Your pallet must be able to be handled by truck or other means of loading.
  • Your pallet must be stable and undamaged, so that there is no risk of tipping during handling.

How should my goods be packed on a pallet?

If your goods weigh more than 35kg in total, they must be palleted. Remember:

  • Pack your goods inside the pallet edges because if they hang over the edge they are likely to be damaged
  • Pack the pallet evenly – in particular make sure that the weight is evenly distributed too.
  • Wrap the goods with shrink film secured around the lower edge of the pallet. This reduces the risk of the goods moving and the pallet tipping.
  • Fix heavy or bulky goods to the pallet with plastic or steel strips and make sure the centre of gravity is even and low.
  • Use pallet spacers to prevent the goods from slipping.

What is a stackable pallet?

A stackable pallet can have another pallet on top of it weighing 400 kg. If not, the pallet should be booked by the load metre.

What inner protection should I be using in a pallet?

That depends on the goods being packed, but inner protection options include corner protection, bubble wrap, styrofoam, airbags or padding which protects the goods within each carton, which reduces the risk of squashing.

What outer packaging options are there?

Outer packaging protects the goods themselves, and can include cardboard, pallet dividers, wooden boxes, corrugated cardboard, bubble wrap, edge protection and shrink film.  The outer packaging must be suitable for the type of goods being moved, and their weight. An overloaded carton easily bursts while goods loose in a carton can shift, increasing the risk of damage.

 *** Poor packaging may mean that claims for damage are rejected. ***

How do I send furniture, doors and other items of awkward size and shape?

The risk of damage is always greater when transporting special goods, so they should be packaged professionally. This type of freight must be transported on pallets wherever possible. For example, doors and worktops must be packed with hard corner and edge protection, and also with strong corrugated cardboard.

How do I minimise the risk of theft of high-value goods?

If you are moving high-value goods such as electronics, clothing or alcohol, then package them as neutrally as possible. Use shrink wrap and security tape, which should preferably be brightly coloured as this makes it easier to track with security cameras. If possible, avoid using visible logos, as these can attract unwanted attention.

How do I pack liquids to avoid leakage?

Liquid goods include beverages or tins of paint, which must be suitably packaged with absorbent material to avoid leaking onto other goods and equipment. A consignor who dispatches inadequately packaged goods may be held liable for damages.

How do I send dangerous goods?

It is your responsibility as sender to classify, pack, label and label dangerous goods according to the regulations for the mode of transport to be used. You must also hand over any document required for transport to the carrier. Check your local regulations – and remember that in many countries, all companies that send out dangerous goods must employ a qualified safety adviser. See Express Mail Logistic’s white paper about dangerous goods. And did you realise that cocoa is dangerous?

How do I pack temperature-sensitive goods?

Always consider the ambient temperatures at origin, destination and during shipment. On some journeys, your shipments may be subjected to temperatures from well below freezing to high summer temperatures if left outdoors in direct sunlight for some time, for example on an airport tarmac. 

If the goods are sensitive to cold, they can be covered with thermal cargo covers. Alternatively, you can book trailers or containers which can cool or heat. 

How do I label my shipments?

It is absolutely essential to label all shipments with Express Mail Logistics labels prior to collection. Sender and recipient must be clearly shown on the label, which should be affixed to a flat surface and be clearly visible on the side of the goods.

How do I label fragile goods?

Fragile goods must be clearly marked as such, for example with glass symbols and arrows that show right side up. There are devices available such as Chockwatch and Tiltwatch that can be used to monitor for shock and sensitivity. 

How do I load cargo securely?

As sender, you are responsible for the goods being packaged to withstand normal transport handling. When the driver is not present at loading or when the driver is only available on ramp, then you must stow and secure your goods so that no part of the load can slide, tip, roll or shift. 

This can be accomplished through locking, closing, wiring or a combination of these. In addition to this load protection device which DSV always has available (usually a tension belt per load gauge), the sender should make additional load protection equipment available to the driver. This applies to both part and full loads. Examples of such additional equipment are intermediate plates, support beams and airbags.

Specialised transport

Everything is possible, even with goods requiring special handling

Our staff can arrange delivery using almost all kinds of specialised transport. When it comes to the strict rules and regulations governing specialised transport, you can leave all the paperwork in our hands. We ensure that your cargo is transported in compliance with the rules and regulations on the following types of shipments:
  • Dangerous goods
  • Temperature-controlled transport
  • Hanging garments
  • Odd size/Out of gauge
  • High-value goods
  • White-glove delivery
  • Bulk cargo

Standard shipments 

In addition to offering specialised transport, we also handle all kinds of your standard shipments. And we complete all paperwork for those shipments. To enable you to rest assured that your cargo is on its way, you can use the my Express Mail Logistics Track & Trace system to check the status of your shipments all over Europe. 

Online services and document handling

With DSV you get more than just transportation from A to B. You also get everything in between

Our online services will keep you up to speed. Through our online booking portal you can book shipments at your convenience. For multiple shipments every week you may benefit from our electronic data interchange (EDI) feature, which integrates your system with our applications. And when it is time to pay for our services, you will receive an electronic invoice. 

Track and trace your shipments

Track your shipments using our my Express Mail Logistics Track & Trace tool. You can see shipment details and events, planned as well as actual.
Basic tracking information is available in simple Track & Trace, to see full details a username and login is required.

We handle customs clearance and transport documents

All specialised shipments require paperwork. Cargo from an EU country to a non-EU country needs customs clearance. Cross-border shipments of dangerous goods need special transport documents. And the list goes on. But do not worry. Our freight forwarders are experts in handling all types of transport documents, and our truck drivers are certified in handling dangerous goods. 

Trailer types, sizes, and dimensions

Whatever the type of your cargo, we have suitable trailers matching your need.

Here you will find an overview of our trailer types, sizes and dimensions 

To service your need for transportation of various types of cargo we have a wide variety of trailer types. Each trailer type is suitable for a specific purpose whether you need transportation of standard-sized or out-of-gauge cargo.

GPS on trailers 

Whether we use reefer trailers, mega trailers or curtain trailers we can always keep track of your cargo. We have installed GPS (Global Positioning System) devices on trailers in our fleet. This enables us to keep an overview of your cargo no matter where it is situated. And to protect your cargo against theft. 

Trailer sizes and dimensions for our trailer types

Click on the links below to see small illustrations of our different trailers and their sizes and dimensions. The dimensions, sizes, and capacity of the various trailers of our fleet vary depending on manufacture and production year.

  • Box trailers
  • Curtain trailers
  • Mega trailers
  • Open trailers
  • Reefer trailers
  • Tarpaulin trailers


Express Mail Logistics injects Ultra-seal into all its trailer tyres to prevent punctures. This both improve road safety and increase the punctuality of our deliveries as a result.

Because Ultra-seal also helps to maintain the correct tyre pressure, tyre wear is minimised and fuel consumption is reduced, so the environmental impact of the transports is kept to a minimum.

Customer care

Your wishes come first when we find solutions to your transportation needs. No matter the size of your company

We care about delivering your cargo at the right time at the right place. And at the right price. 

Local knowledge and local presence

We have traffic hubs located all over Europe and offices all over the world. And it is this local knowledge and our presence in most countries of the world that give you a head start. Our freight forwarders and sales staff are experienced and know your market and local transport conditions. This enables them to provide the services that you deserve. 

By leaving your shipments in our hands, we will do whatever it takes to find the best transport solution. Whether you need transport of one pallet or multiple shipments every day, we will handle it. Your challenges are our concern. 

Control towers for your global setup

If you have a global setup and require visibility in your supply chain, we know what to do. As one of the three leading transport and logistics providers in Europe, we can set up control towers for your company to keep the situation under control. And you will benefit from reduced inventory, improved on-time delivery and logistics costs savings. Everything handled by your single point of contact at our Global Accounts department.